Approvals Desk
Clear, multi-step approvals on monday items.
Approvals over email and chat vanish when someone asks who signed off. Approvals Desk routes requests to named seated users, records each decision on the item and keeps pending work visible in a board queue.
Illustrative preview · Example data
Sign-off by chat message is not an audit trail.
The request goes out in a thread, the “looks good” lands three messages later, and six months on nobody can prove who approved what. Status columns drift out of sync with reality because updating them is a separate manual step.
Finance, legal and operations feel it first: anywhere a decision needs a name and a date attached.
Best for
- Operations teams
- Finance and legal reviewers
- Project managers
- Team leads
Every decision named, dated and tied to the item.
Request approval on an item or subitem, route it through clear steps, and review the ordered decision timeline from the work itself. The board queue shows current approvals and work waiting for you.
Three steps from setup to result.
Request approval on an item
Raise an approval request directly from the board item.
Route to named approvers
The request reaches the people who need to decide, not a group thread.
Decision recorded, queue updated
Approve, reject or delegate; the outcome stays on the item and the queue reflects the current state.
What this app helps your team do.
Routed requests
Approval requests go to named approvers, not channels.
Decision history
Every decision is recorded on the item: who decided, and when.
Flexible Standard workflows
Use sequential steps, any/all/count rules, a required approver, templates, delegation and subitems.
Limits and requirements, explained upfront.
- monday.com only.
- Approvers must be seated monday users with access to the board and item.
- Automated leave cover runs in US, EU and AU regions; it is unavailable in Israel, where manual delegation remains available.
- SLA escalation, external approval links and audit export are not part of the current release.
What setup and ongoing management look like.
Account administrators on Standard can manage reusable templates, scheduled leave cover and the background service. Removing the app stops new requests and purges the account's Approvals Desk data; the original monday board and item data remain in monday.
What the app can access, and why.
Check the app's runtime, permissions, storage and external connections before enabling it. These details are specific to this app.
- Runs on
- monday code; monday.com's app hosting environment.
- Reads
- Board items and the user information needed to route approvals, through monday's APIs.
- Can change
- Approval decisions, delegation events and seated-user monday notifications.
- Stores
- Approval requests and decision history, reusable templates, leave-delegation settings, encrypted OAuth credentials, scheduler state and notification-delivery metadata.
- Storage location
- DocumentDB within monday code's hosting environment; no Progressify-operated external database.
- External connections
- monday.com APIs and Google's public signing-key endpoint for scheduler-token verification; no analytics, AI or email provider.
- Data retention
- Approval records and configuration persist while the app is installed. Delivered notification payloads are removed after 30 days, dead-letter payloads after 90 days, and account app data is purged on uninstall.
- AI use
- None.
Free to start. Standard is $10 per month.
Standard is $100 per year and includes a 14-day trial. Pricing is feature-based rather than seat-based, and billing is handled by monday.com. Free and Standard are the only plans; there is no Advanced plan.
Support from the people responsible for the app.
Tell us which app you're using, where the issue occurred, what you expected and what happened instead. We aim to respond within two Australian business days.