Terms of service

Agreement and authority

By installing or using Approvals Desk, you agree to these terms and the applicable monday.com marketplace and platform terms. If you install the app for an organization, you confirm that you are authorized to accept these terms for that organization.

The service

Approvals Desk provides seated-user approval workflows on monday items and subitems, including an item view, board queue and tamper-evident decision timeline. Free supports a one-step workflow. Standard adds multi-step policies, reusable templates, delegation, subitems and supported-region scheduled leave cover. SLA escalation, external approval links and audit export are not part of the current service.

Plans, trial and billing

• –Free costs $0.
• –Standard costs US$10 per month or US$100 per year and includes a 14-day trial.
• –Pricing is feature-based rather than seat-based.
• –monday.com handles checkout, billing, renewals, cancellations, taxes and refunds under its marketplace terms and the terms shown at purchase.

If a Standard subscription ends or cannot be verified, the app falls back to Free access. Existing records are not converted into a broader entitlement.

Permitted use

Progressify grants the installing monday account a limited, non-exclusive, non-transferable right to use the app while its installation and applicable subscription remain active. You must not misuse the app, bypass plan or access controls, probe other accounts, introduce malicious code, reverse engineer the service except where law permits, or use it unlawfully.

Your data and responsibilities

You control who can access your monday boards and items and are responsible for the content entered into approvals. Use appropriate access controls and do not place credentials or unnecessarily sensitive information in approval notes or rejection reasons. Our privacy policy explains how the app handles data.

Availability and changes

We aim to keep the app available and secure, but do not promise uninterrupted or error-free operation. monday.com controls the host platform, APIs, marketplace, billing and parts of the app infrastructure. We may change the service to improve it, address security or legal requirements, or respond to platform changes. We will give reasonable notice of material reductions where practical.

Support

Email info@progressify.com.au or use the Progressify support page. We aim to respond within two Australian business days. Do not send passwords, tokens or unredacted customer data.

Service communications and marketing

Progressify may contact account administrators or support requesters about service operation, billing, security, legal notices, incidents and support. We do not add app users to marketing lists or send promotional messages unless they separately and expressly opt in.

Intellectual property

Progressify owns the app and its original content, design and software. You retain rights in your data. monday.com and other third-party names and services belong to their owners. Progressify is independent and is not endorsed by monday.com unless a marketplace listing expressly says otherwise.

Warranties and liability

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the maximum extent permitted by law, the app is provided as available, implied warranties are excluded, and Progressify is not liable for indirect, incidental, special or consequential loss, lost profits, lost revenue or loss caused by the monday.com platform. Progressify's total liability relating to the app is limited to the fees paid for it during the 12 months before the event giving rise to the claim.

Suspension, termination and deletion

We may suspend access to protect the service, comply with law or address a material breach. You may stop using the app and uninstall it through monday.com. Uninstall stops new use and triggers deletion of the account's Approvals Desk records as described in the privacy policy. Terms that by their nature should survive termination, including ownership and liability terms, continue to apply.

Changes to these terms

We may update these terms when the service or legal requirements change. Material changes will be communicated through the app, marketplace or service contact channel where required. Continued use after an update takes effect means you accept the revised terms.

Contact

Questions about these terms can be sent to info@progressify.com.au.

Provider: AUSSIEKEYS PTY LTD · ABN 67 652 651 977 · Last updated: 23 August 2026