Support from a human who knows the code.

Email info@progressify.com.au with the app name in the subject line. We aim to respond within two business days (AEST); genuine data-affecting defects are prioritised ahead of everything else.

What to include

• —The app and where you're using it (Jira issue view, Confluence page, monday board or dashboard, admin page)
• —Steps to reproduce, what you expected, and what happened instead
• —Screenshots help — but never include content you consider sensitive; we don't need it to diagnose most issues

A note on data access

Our apps run entirely inside your own platform tenant — Atlassian or monday.com — which means we cannot see your data. Support diagnosis works from your description, the app's sanitized logs, and reproduction on our own test sites. We will never ask you for credentials.