Support without the runaround.
Tell us what happened and reach the people responsible for the app.
Email support
Send your request to info@progressify.com.au with the app name in the subject line. Email does not require an Atlassian identity. We aim to respond within two Australian business days. Data-affecting defects are prioritised.
Progressify Support portal
Jira Service Management is the support system for every Progressify app. The current forms require you to sign in with an Atlassian identity. Choose the form for your app platform.
The future custom Progressify support domain is not live. Use only the email address or signed-in forms above.
What to include
- The app name and the platform where you are using it
- Where the issue occurred
- What you did
- What you expected
- What happened instead
- A screenshot, if it helps and contains no sensitive information
Keep sensitive information out of support requests
Never send passwords, API tokens, marketplace credentials or customer data. We will not ask for your login details.
App guides
Choose an app for setup guidance, feature details, permissions and known limitations.